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How companies effectively handle negative social media complaints
Article provided by Revdex.com Negative comments on social media are common for businesses as most customers are active social media users. Handling negative feedback correctly can increase customer trust and strengthen processes. These simple yet effective strategies can help businesses correctly manage negative social media comments: Don’t ignore it – Not responding to a negative…
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White House memo confuses Wall Street on fate of fiduciary rule
WASHINGTON/NEW YORK (Reuters) – Conflicting signs from the White House have left brokerage firms and lobbyists unsure whether a controversial rule governing retirement advice will ever be put in place, but they are taking no chances and complying anyway. President Donald Trump's Friday memorandum ordered the Labor Department to review the so-called “fiduciary” rule, which…
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Wall Street stands with two Fed-hike outlook for 2017: Reuters poll
Wall Street's top banks expect just two rate hikes from the Federal Reserve this year and see only modest risk to the U.S. central bank being pressed into a more aggressive pace of monetary policy tightening, a Reuters poll showed on Friday. The poll of primary dealers – the 23 banks that do business directly…
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Wall Street Week Ahead: Optimism among S&P 500 CEOs as Trump takes power
U.S. President Donald Trump's administration is only hours old, but already a small parade of S&P 500 companies' chiefs have voiced optimism that his promised tax cuts, stimulus spending and deregulation will boost corporate profits. In the days ahead of Friday's inauguration, senior executives from Morgan Stanley , Delta Air Lines and other major U.S.…
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Where’s the Reddi-wip? ConAgra lowers product profile during shortage
By Tom Polansek CHICAGO (Reuters) – Reddi-wip, the top-selling U.S. ready-made whipped cream, is going into hiding for the holidays. ConAgra Brands , maker of Reddi-wip, is scaling back on promotions and merchandising as the nation faces a shortage of ready-made whipped cream, Chief Executive Sean Connolly said in an interview on Thursday. The short…
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Yen up after attacks in Germany, Turkey, stocks steady on Yellen comments
The safe-haven Japanese yen was up in early Asian trade on Monday after attacks in Germany and Turkey spooked investors, while regional stocks were steady as financial markets pondered upbeat comments from the Federal Reserve Chair Janet Yellen. Traders were also looking ahead to the Bank of Japan's rates decision later in the day, and…
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Yahoo says one billion accounts exposed in newly discovered security breach
Yahoo Inc warned on Wednesday that it had uncovered yet another massive cyber attack, saying data from more than 1 billion user accounts was compromised in August 2013, making it the largest breach in history. The number of affected accounts was double the number implicated in a 2014 breach that the internet company disclosed in…
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Wall Street rises, buoyed by economic data; Dow sets high
U.S. services sector activity hit a one-year high in November, with a surge in production boosting hiring, following on the heels of Friday's employment report that showed strong job gains last month. “A lot of people were negative going into the election, or cautious, so now they’re scrambling year-end to own stocks,” said Alan Lancz,…
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Wall Street scion Caspersen gets 4 years in prison for $38.5 million fraud
By Nate Raymond NEW YORK (Reuters) – Former Wall Street executive Andrew Caspersen was sentenced on Friday to four years in prison for engaging in what prosecutors say was a Ponzi-like scheme to defraud investors including family members and friends out of $38.5 million. Caspersen, who worked at a unit of investment banker Paul Taubman's…
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Wallonia premier says region not opposed to EU-Canada free trade deal
Wallonia premier Paul Magnette said the Belgian region was not opposed to a planned EU-Canada free trade deal in itself but that an arbitration scheme needed to be dropped and public services protected. All 28 EU governments support the Comprehensive Economic and Trade Agreement (CETA) but Belgium cannot give assent without backing from five sub-federal…